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Embroo

Custom embroidered apparel, made-to-order in Noida. Design online, checkout with Razorpay, shipped pan-India.

Embroo India
Noida, India
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  • All products
  • Biker t-shirts
  • Hoodies
  • T-shirts
  • Design studio
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Reach us
  • pkexportpvtltd@gmail.com
  • Instagram @embroo_india
  • Facebook /embrooindia
  • Bulk orders (WhatsApp)
Grievance officer
Embroo India Support · pkexportpvtltd@gmail.com
Resolution within 15 business days (per IT Intermediary Rules, 2021).
Tax & invoicing
GST registration in progress. Tax invoices will be issued for orders placed after registration is active.
© 2026 Embroo India. Made in Noida.
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FAQ

Quick answers.

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OrderingPaymentSizingShipping & timelineReturns & refund policyTerms of usePrivacy

Ordering

How do I place an order?+

Design in the studio, add to cart, and checkout with Razorpay. Pay via UPI, card, or netbanking — no account required. First order gets 10% off automatically when eligible.

Can I order for my whole team or batch?+

Yes — bulk pricing kicks in from 10 pieces. Message us on WhatsApp for a custom quote within an hour during business hours.

Do you take logo files?+

Yes. SVG is best, but we also accept PNG and JPG. Upload during design or email your file after checkout. Files up to 5 MB.

Payment

How do I pay?+

At checkout you pay securely with Razorpay — UPI, cards, netbanking, and wallets are supported. Your order is confirmed once payment succeeds.

Will I get a GST invoice?+

Prices are displayed in Indian Rupees (₹). GST registration in progress. Tax invoices will be issued for orders placed after registration is active. We send your invoice by email after dispatch.

Sizing

How do your sizes run?+

True to Indian sizing. Hoodies and crew tees are regular fit; the oversized tee is intentionally roomier (size down if you're between sizes).

Hoodie size chart+

XS: chest 36 in · S: 38 · M: 40 · L: 42 · XL: 44 · XXL: 46. Length runs 26–30 inches.

Tee size chart+

XS: chest 34 in · S: 36 · M: 38 · L: 40 · XL: 42 · XXL: 44.

Shipping & timeline

How long until I get my order?+

Production takes 3–5 business days from confirmed payment. Shipping adds 2–4 business days Pan-India via Delhivery, Shiprocket. Total: 15 business days.

Where do you ship?+

Pan-India. International shipping is on our roadmap — message us on WhatsApp if it's urgent.

Will I get tracking?+

Yes — once dispatched, you receive tracking on email and can look up your order on our Track page.

Returns & refund policy

Can I return a custom embroidered piece?+

Customized embroidery is non-returnable since it can't be resold. We only accept returns or replacements if the piece is defective on arrival or doesn't match the confirmed design.

What if there's a production defect?+

Contact us within 48 hours of delivery with photos. We will arrange a free replacement or refund per our refund policy.

What if I gave the wrong size?+

Once your design is confirmed and payment received, we cannot change sizes. Please use the size chart before confirming.

Terms of use

Whose embroidery designs can I order?+

Only designs you have rights to. Don't upload trademarked logos, copyrighted characters, or other people's artwork without permission. We reserve the right to decline orders that infringe on third-party rights.

Can my design be used for marketing?+

Only with your explicit consent. We may ask before featuring an order on our Instagram or gallery; you can always decline.

Privacy

What data do you collect?+

Your name, phone, delivery address, order details, and payment references processed by Razorpay. We do not sell your data.

How long do you keep order data?+

As long as needed to fulfil orders, handle grievances, and meet legal requirements — see our Privacy policy for details.

Still stuck?

Drop us a line — we typically reply in under 30 minutes during business hours.

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