Coverage
We ship across all of India, no matter how far. Our workshop is in Noida, and we partner with Delhivery and Shiprocket for last-mile delivery. International shipping is on our v2 roadmap — for urgent overseas requests, message us on WhatsApp.
Cost
Shipping is free pan-India for every order, regardless of order size. The price you see in your cart is the price you pay.
Timelines
- Production: 3–5 business days from confirmed payment.
- Dispatch: within 1 business day of production complete.
- Delivery: 2–4 business days via courier.
- End-to-end: 7–10 business days from payment confirmation to your door.
Bulk orders (10+ pieces) take 10–14 business days end-to-end.
Tracking
- Once dispatched, you receive the courier name and AWB (tracking number) on WhatsApp.
- You can also check status anytime at /track with your order ID.
- We send WhatsApp updates for: payment received → in production → shipped → delivered.
Address & delivery details
Please confirm your full address (with PIN code, area, landmark) when our team reaches out on WhatsApp. We can't change the address once a parcel is dispatched. The recipient should be available on the phone number provided so the courier can call before delivery.
Cash on Delivery
We don't accept COD. Payment is collected via UPI before production starts — this lets us keep our prices honest and our turnaround time short.
Failed deliveries
If a parcel is returned to us because the address was incomplete or the recipient was unreachable, we'll WhatsApp you to coordinate. Re-shipping is free for the first attempt. If a parcel is undeliverable after two attempts, we may issue a refund minus actual courier costs incurred.
Damaged or lost in transit
See our Refund Policy. We replace lost or visibly damaged parcels at no cost and pursue the courier separately.
Bulk & corporate orders
For orders of 10 pieces or more, we coordinate dispatch directly with you. We can also split a single bulk order into multiple delivery addresses (e.g., distributed teams). Email pkexportpvtltd@gmail.com with your sheet of names + addresses.
Questions
WhatsApp +91 72480 42504 (Mon–Sat, 10am–8pm IST) — we typically reply in 30 minutes.